Job Description

North End Market Manager

North End Market is a vibrant new caf and market concept located inside the Holiday Inn & Suites Virginia Beach North Beach, offering guests and visitors convenient, high-quality food and beverage options.

Operated by the Harrison Group, a third-generation family hospitality company founded in Ocean City, Maryland in 1951, North End Market reflects our commitment to exceptional guest experiences and hospitality. Featuring specialty espresso drinks, breakfast pastries, gourmet sandwiches, fresh grab-and-go items, ice cream, milkshakes, fruit bowls, and beach-ready favorites, North End Market is designed to serve both hotel guests and Virginia Beach visitors looking for quality food on the go. We are seeking a hands-on manager who is passionate about hospitality, thrives in a high-energy environment, and is excited to lead a team that delivers outstanding service at one of Virginia Beach's premier oceanfront destinations.

Harrison Group is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply.

Position Overview

We are looking for a dedicated and energetic baristas to join our team! This role involves preparing high-quality beverages, providing excellent customer service, and supporting overall cafe operations. In addition to barista responsibilities, this position includes cashiering, food expediting, and dishwashing to maintain a clean and efficient work environment.

Key Responsibilities

1. Barista Duties

• Prepare and serve coffee, espresso drinks, teas and other beverages to company standards.
• Maintain knowledge of menu items and make recommendations to customers.
• Ensure consistency and quality in all drinks and food presentations.
• Enforce all health, safety, and sanitation regulations across all shifts.
• Restock coffee supplies, syrups, cups and other materials as needed

2. Customer Service & Cashiering

• Greet customers warmly and take orders accurately
• Operate the POS (point-of-sale) system, handle cash, credit and digital payments
• Provide prompt and friendly service while managing multiple orders
• Resolve customer concerns professionally and efficiently, involving management when needed

3. Food Expo (Expeditor Duties)

• Coordinate and organize food orders for timely service
• Ensure accuracy and presentation of all outgoing food items
• Communicate clearly with kitchen staff and front-of-house team
• Maintain cleanliness and order in the food pickup area

4. Dishwashing & Cleaning

• Wash dishes, utensils, and equipment following sanitation guidelines
• Keep dish area, kitchen, and service areas clean and organized
• Take out trash and maintain cleanliness throughout the cafe
• Assist with opening and closing cleaning duties

Qualifications & Requirements

• Previous experience in food service of coffee shop preferred, but not required
• Strong multitasking and time management skills
• Excellent communication and customer service abilities
• Ability to work in a fast-paced environment
• Basic math skills for handling transactions

Job Tags

Similar Jobs