Job Description

Behavioral Health Technician

About POWER

POWER is a mission-driven nonprofit dedicated to helping women reclaim their lives from addiction. We provide trauma-informed treatment and recovery support services for women with substance use and co-occurring disorders, fostering a safe, supportive environment where women can heal, grow, and build lasting recovery.

Why This Role Matters

The Behavioral Health Technician plays a critical frontline role in supporting women early in their recovery journey. By maintaining a safe, structured, and therapeutic environment, this position helps create the stability and consistency essential for healing and long-term recovery.

What You'll Do

Client Support & Safety

• Monitor client behavior, safety, and well-being throughout the shift

• Conduct regular rounds, bed checks, and wellness observations

• Respond to incidents and crises using calm, trauma-informed approaches

• Maintain a safe, respectful, and structured residential environment

Milieu Management

• Support daily routines including wake-up, meals, groups, and transitions

• Reinforce program expectations, rules, and boundaries consistently

• De-escalate conflicts and redirect behavior with professionalism and care

Client Engagement

• Build supportive, respectful relationships with clients

• Encourage participation in programming and recovery activities

• Model healthy behaviors and support coping skill development

Group Facilitation

• Lead or co-facilitate structured activities such as:

• Client Handbook Learning Group

• Recreational or wellness activities

Medication Line Support

• Assist with coordination of medication line under nursing supervision

• Ensure orderly and timely flow of clients during medication administration

Documentation & Communication

• Accurately document client interactions, behaviors, and incidents

• Communicate key observations and concerns to clinical and supervisory staff

• Participate in shift handoffs to ensure continuity of care

What You Bring

Required

• High School diploma or equivalent

• 2+ years' experience in behavioral health, substance use treatment, or residential care

• Driver's license

• Motor vehicle Insurance

• Act 73, 33 and 34 clearances

• Ability to work flexible hours, including evenings, weekends, overnight shifts, and holidays

• Strong interpersonal, communication, and observation skills

• Ability to remain calm and responsive in high-stress or crisis situations

Preferred

• CPR/First Aid certification

• CRS certification

• Familiarity with trauma-informed care and recovery principles

Compensation, Benefits & Perks

• Compensation is based on experience and qualifications

• Shift differentials apply for evening and night shifts

Benefits include

• Health, dental, and vision insurance with minimal employee contribution

• Paid time off and holidays

• 401(k) with employer match

• Professional development and training opportunities

• Why You'll Love Working at POWER

• Enjoy working in lovely, peaceful spaces on our brand-new POWER Campus

• Easy commute with access to public transit and close to Parkway East

• Be part of a diverse, inclusive, and supportive workplace culture

• Free coffee-because every shift deserves a good start

Work Schedule & Environment

• 24/7 residential treatment environment, onsite

• Day, evening, overnight, weekend, and holiday shifts required

• Some transportation of clients to appointments and meetings.

Work Environment & Physical Requirements

• Active role requiring standing, walking, and engagement throughout the shift

• Ability to safely respond to and manage crisis situations (per training and policy)

• Work involves frequent interaction in a residential treatment setting

Our Commitment to You

• Comprehensive onboarding and training

• Supportive, team-oriented work environment

• Opportunities for professional growth and advancement

Equal Opportunity Employer

POWER is committed to building a diverse and inclusive workforce. We encourage applicants of all backgrounds and experiences to apply.

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