Job Description

HR Associate

Phoenix, Arizona

At VISASQ/COLEMAN, we connect businesses with hard-to-find expertise through our extensive global network of subject matter experts. VISASQ/COLEMAN is a partnership formed by VisasQ Inc., Asia's leading expert network and the only publicly traded company in our field. Through VisasQ's merger with Coleman Research, a trusted expert service provider with over 20 years of experience, VISASQ/COLEMAN offers tailored consulting solutions for consulting firms, asset management funds, and corporations seeking primary research insights.

Our mission is to eliminate barriers to knowledge by facilitating direct exchanges of critical insights across industries. We take pride in utilizing our comprehensive internal database of qualified experts, along with our ability to custom recruit specialists for each project, ensuring our clients receive timely and relevant information to inform their decision-making processes.

With offices in Phoenix, Raleigh, New York, Hong Kong, and Japan, we empower our clients to navigate complex markets and gain a competitive edge. Join us in revolutionizing informed decision-making by transforming how businesses access expert insights.

As an HR Associate, you will serve as the primary Human Resources presence for the Phoenix office, supporting both day-to-day employee needs and broader strategic people initiatives. This position combines hands-on execution with cross-functional partnership and requires effective collaboration across all levels of the organization. You will play a key role in driving HR priorities across Talent Acquisition, Performance Management, Employee Relations, and Employee Engagement while helping foster a positive and high-performing office environment.

Key Responsibilities:

• Support the Ex-Japan Talent Acquisition Manager by sourcing and screening full-time candidates.
• Manage the interview process for assigned roles and candidates.
• Build relationships with Hiring Managers, keeping them informed and coordinating their involvement throughout the recruitment process.
• Negotiate offers and secure candidates.
• Utilize the Applicant Tracking System (Greenhouse) for reporting and efficiency.
• Attend career fairs and networking events, continually enhancing the candidate experience.

Performance Management and Development:

• Provide training and resources on HR policies and employee development programs.
• Monitor and facilitate effective communication and feedback regarding performance management.
• Coach managers on addressing specific performance issues.

Employee Relations and Engagement:

• Collaborate with management to communicate HR policies, procedures, and legal requirements.
• Cultivate a supportive and inclusive work environment through diversity, equity, and inclusion initiatives.
• Conduct employee touchpoints and administer exit surveys and interviews.
• Equip managers with tools and guidance on employee relations to mitigate risks.
• Ensure HR and legal compliance through accurate documentation of employee relations matters.
• Regularly engage with employees in the office to build relationships.
• Assist our Training Team by hosting in-Person trainings for local employees
• Assist in planning and executing employee engagement events.
• Promote company culture by capturing highlights from key engagement activities to share on social media.
• Evaluate employee engagement strategies through surveys.

Requirements:

• Bachelor's degree in Human Resources, Business, Organizational Development, or a related field.
• 3+ years of experience in Human Resources, with a focus on recruiting, hiring, employee relations, performance management, and HR systems.
• Strong oral and written communication skills.
• Excellent interpersonal and relationship-building capabilities.
• Proven ability to interact effectively with company leadership.
• High level of confidentiality and ethical practice.
• Foreign Language skills (e.g., Japanese, Cantonese, Mandarin) are a plus but not required.
• Experience working on a small global HR team is desirable but not required

The above job description is not intended to be all-encompassing; rather, it provides a general description of the types of duties HR Associates can be expected to perform. The nature of the expert network industry allows for a variance in day-to-day tasks as an HR Associate respond to ever-changing business needs. The types of tasks performed, and the amount of time spent on certain tasks will vary.

Why Join Us?

• Competitive Salary & Bonuses: Benefit from a rewarding compensation package that includes performance-based bonuses, which may be awarded on a quarterly or annual basis, depending on your role.
• Excellent Health Benefits: We offer highly competitive coverage on insurance premiums, and for those enrolled in a qualifying HDHP, we also provide employer HSA contributions.
• 401K Contributions: Planning for your future? We've got you covered!
• Flexible Working Environment: Enjoy the flexibility of working 10 or more days in the office, with the option to work from home for the remainder.
• Generous Time Off: Enjoy Responsible Paid Time Off, 7 sick days, and observe 12 holidays off.
• Parental Leave: Take time off to support and bond with your growing family, ensuring new parents have the opportunity to adjust to their new roles.
• Ongoing Learning and Development: Our training aligns with our core values, ensuring you have the resources and skills to excel throughout your career.
• Team Engagement: Participate in regular team outings and social events, and receive tenure gifts to celebrate your journey with us.
• Employer Provided Technology: All necessary technology will be provided to facilitate your work.
• Corporate Social Responsibility Days: Take the opportunity to give back to your community during paid service days.

As a HR Associate, you will have the opportunity to launch your career in the rapidly growing Expert Networking Industry, where your success is our primary focus. At VISASQ/COLEMAN, we are committed to seeing you thrive, supporting your professional development with mentorship programs and continuous learning opportunities. Our open and collaborative environment ensures every voice is heard as we work together to make insightful connections possible.

Become a part of our dynamic team and build a better future—one insightful connection at a time!

A HR Associates salary compensates them for all hours worked, which may vary from week to week. HR Associate carry an FLSA-exempt status and are not eligible for overtime pay.

Equal Opportunity Employer: At VISASQ/COLEMAN, we pride ourselves on being an equal opportunity employer. Please note that all VISASQ/COLEMAN employees are required to sign the Company's standard non-compete agreement as part of the employment condition.

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