Job Description
THIS POSITION WILL FOLLOW A MONDAY THROUGH FRIDAY,8:00AM-5:00PM EASTERN STANDARD
TIME SCHEDULE.
THIS ROLE OVERSEES THE IMPORT AND EXPORT PROCESS, EITHER DIRECTLY OR INDIRECTLY
THROUGH DIRECT REPORTS, AND ENSURES COMPLIANCE WITH U.S. AND FOREIGN GOVERNMENT
LAWS AND REGULATIONS.
THIS POSITION IS REMOTE BUT MAY REQUIRE OCCASIONAL VISITS TO THE ALEXANDRIA BAY
OFFICE. WE WOULD PREFER THE SELECTED CANDIDATE TO BE WITHIN A REASONABLE TRAVEL
DISTANCE, IF POSSIBLE.
JOB RESPONSIBILITIES:
* GUIDES CUSTOMERS THROUGH CUSTOMS REQUIREMENTS AND PROCESSES BY PREPARING AND
SUBMITTING DOCUMENTS, DETERMINING TARIFF AND DUTY PAYMENTS, TRACKING
SHIPMENTS AND USING THE TARIFF CODING SYSTEM TO CLASSIFY SHIPMENTS.
* RECOMMENDS ROUTING AND HANDLING FOR EXPORTS/IMPORTS FOR CUSTOMERS AND FOR
CUSTOMER PROSPECTS.
* PREPARES ALL DOCUMENTS INCLUDING: BILLS OF LADING, DOCK RECEIPTS, LICENSES,
AND CONSULATE DOCUMENTS. ENSURES ALL GOVERNMENT (U.S. AND OTHER) REQUIRED
FORMS AND INFORMATION IS COMPLIANT AND APPROPRIATELY PROVIDED TO RELATIVE
PARTIES.
- RESOLVES CUSTOMER PROBLEMS ACCURATELY AND PROFESSIONALLY.
- HELPS IMPORTERS AND EXPORTERS UNDERSTAND AND MEET THE RULES AND REGULATIONS
PUT IN PLACE BY THE FEDERAL GOVERNMENT WITH REGARD TO THE TRADE INDUSTRY.
* WORKS CLOSELY WITH OTHER DEPARTMENTS INCLUDING SALES TO PURSUE NEW SALES
LEADS, AND DISCUSSES AND SELL SOUR VARIOUS SERVICES WITH CURRENT CLIENTS AND
OPERATIONS TO RESOLVE ISSUES AS IT PERTAINS TO CUSTOMS.
* WORKS WITH CUSTOMS TO RESOLVES PROBLEMS.
* RESPONSIBLE FOR THE OPERATION OF THE OFFICE WHEN THE MANAGER IS ABSENT,
UNLESS THE DISTRICT MANAGER IS STANDING IN FOR THE MANAGER.
* PROVIDES WRITTEN AND ORAL INSTRUCTIONS TO DIRECT REPORTS; ASSIGNS DUTIES AND
REVIEWS WORK FOR ACCURACY AND CONFORMANCE TO THE COMPANY’S POLICIES AND
PROCEDURES.
* ASSISTS SUBORDINATES AS NEEDED TO COMPLETE THE WORK OF THE DEPARTMENT. STAYS
UP-TO-DATE ON ALL CUSTOMS AND DERINGER PROCEDURE CHANGES.
* PERFORMS ADDITIONAL DUTIES AS ASSIGNED BY MANAGEMENT.
REQUIRED QUALIFICATIONS:
- Highschool diploma/GED
- Licensed Customs Broker
- 3+ years of Customs Brokerage Industry expierence
THE SALARY RANGE OF COMPENSATION FOR THIS POSITION IS $54,000-$65,000 BASED ON
EXPERIENCE AND EDUCATION.
COMPETENCIES:
ALL DERINGER EMPLOYEES SHOULD BE FULLY COMMITTED TO THE CORE VALUES:
Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships,
Support, Determination, Value and a High Level of Accountability
In addition, the following competencies are specific to this position:
Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve
performance; monitors own work to ensure quality; gathers and analyzes
information skillfully; demonstrates ability to multi-task and establish
priorities.
Customer Oriented – Manages difficult or emotional customer situations; responds
promptly to customer needs; solicits customer feedback to improve service;
demonstrates ability to speak clearly and persuasively in positive and negative
situations; listens and gets clarification; responds well to questions.
Interpersonal Skills – Focuses on solving conflict, not blaming; maintains
confidentiality; listens to others without interrupting; keeps emotions under
control; remains open to others’ ideas and tries new things; takes
responsibility for own actions; contributes to building a positive team spirit;
supports everyone’s efforts to succeed.
Motivation – Sets and achieves challenging goals; demonstrates persistence and
overcomes obstacles; measures self against standard of excellence; takes
calculated risks to accomplish goals.
Problem Solving – Identifies and resolves problems in a timely manner; develops
alternative solutions; works well in group problem-solving situations; uses
reason even when dealing with emotional topics.
Work Standards – Sets high standards and well-defined realistic goals for
oneself; displays a high level of effort and commitment towards completing tasks
in a timely manner; demonstrates the ability to work independently; meets
deadlines and handles large volumes of work.
READY TO JOIN OUR TEAM?
A.N. DERINGER OFFERS COMPREHENSIVE HEALTH, DENTAL, AND VISION PLANS IN ADDITION
TO MANY EXCELLENT VOLUNTARY HEALTH AND WELLNESS BENEFITS. WE OFFER GENEROUS PAID
TIME OFF, INCLUDING PAID HOLIDAYS, AND PROMOTE FLEXIBILITY IN YOUR WORK
ENVIRONMENT TO ASSURE A POSITIVE INTEGRATION OF WORK AND LIFE.
DISCLAIMER:
THE ABOVE JOB DESCRIPTION IS INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL
OF THE WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS ROLE AND IS NOT AN
EXHAUSTIVE LIST OF ALL DUTIES AND RESPONSIBILITIES. DERINGER RESERVES THE RIGHT
TO AMEND AND CHANGE RESPONSIBILITIES TO MEET BUSINESS AND ORGANIZATIONAL NEEDS
AS NECESSARY.
Job Tags
Full time, Work at office, Remote work, Monday to Friday