Loss Prevention Officer Job at Avion Hospitality, Grapevine, TX

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  • Avion Hospitality
  • Grapevine, TX

Job Description

Job Type


Full-time

Description

The Hilton DFW Lakes Executive Conference Center has an opening for a Loss Prevention Officer. Officers work four days, 10 hours.

Deep night shift- 10:00 pm to 7:00 am

Responsibilities and Duties
  • Issue keys to designated hotel personnel. Maintain accurate records and insure the safekeeping of such in accordance to hotel procedures.
  • Ensure all non-hotel personnel arriving at employee entrance are properly identified and their purpose for being on property verified.
  • Inspect employee packages, purses, bags, etc. as employees enter or leave the property as designated by hotel policy.
  • Ensure that after hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards.
  • Work with outside agencies (i.e., police) cooperatively
  • Coordinate emergency situations
  • Investigate duress alarms and comply with respective procedures.
  • Patrol the property, checking all designated points and document all actions, taken in accordance with departmental standards.
  • Resolve safety hazard and emergency medical situations.
  • Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documented reports in accordance with departmental procedures.
  • Respond to the scene of guest/employee accident promptly; administer first aid/C.P.R. in accordance to guidelines and comply with all departmental procedures; communicate specified information to E.M.S./medical personnel as required.
  • Patrol parking lots and grounds
  • This is a full time position for afternoon, evening shifts. Excellent communication skills and professional demeanor.
Benefits

We offer an excellent benefits package including:
  • Medical, dental, vision prescription, and life coverage
  • Vacation and holiday pay
  • Free employee dining meals
  • Free Parking
  • Outstanding Team Member Travel Discount Program
  • Employer matched 401-K plan


Requirements

Qualifications and Skills

Position requires 1 year experience in loss prevention in a full service hotel. Only those with hotel experience will be considered.

Must be TABC and CPR Certified.

Job Tags

Full time, Night shift, Afternoon shift

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