Job Description

Job Title: Mailroom Associate- Driver  

Job Type: Full Time/In office 

Schedule: Monday- 12am- clean desk ; Tuesday - Saturday- 4am – clean desk 

FLSA Status:  Non-Exempt/Hourly 

Grade: H 

Function/Department: Health Plan and Healthcare Services 

Reporting to: Team Lead - Operations 

Pay : $18/hr  

Role Description:  The Mailroom Associate – Driver plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment.  This position is critical to meeting productivity metrics and ensuring the timely and accurate processing of mail.  

Roles & Responsibilities   

• Driving company vehicle to USPS to pick mail and bring it to office 

• Must be comfortable driving box truck. 

• Identify and coordinate mail according to guidelines. 

• Maintain high level of quality production, meeting hourly KPI’s. 

• Perform electronic indexing. 

• Scan processed documents. 

• Create and validate envelope tracking and barcodes. 

• Perform other duties as assigned.  

Expected/Key Results  

• Valid drivers license 

• Ability to work early morning shift 

• Complete tasks in accordance with metric guidelines  

Qualifications 

The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

• High school diploma or equivalent required   

Work Experience  

• 1-2 years data entry and/or processing experience preferred  

Competencies & Skills  

• Basic computer literacy or ability to quickly learn 

• Ability to work in a high-volume, fast-paced work environment  

• Excellent verbal and written communication skills 

• Excellent attention to detail 

• Ability to maintain high levels of confidentiality 

• Ability to work independently with limited supervision 

• Ability to effectively prioritize and multi-task  

Additional Qualifications  

• Ability to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings and weekends 

• Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements 

• Must be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position may work remotely from home or onsite, exposed to moderate noise typical of a mailroom environment. 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Must be able to regularly or frequently talk and hear, sit or stand for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device.  Must be able to occasionally walk, climb stairs and lift up to 40 pounds.  

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