Job Description

Peloton Expert

As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members!

Your Daily Impact At Peloton

• Provide excellent service and solutions to all current and future Members
• Stay current with new products, features, and content
• Help customers find the right product fit for their needs
• Meet or exceed established performance goals
• Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
• Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support

You Bring To Peloton

• You are approachable, a good listener, and empathetic
• You have sales, service, or fitness experience in a customer-centric environment
• You have the ability to create immersive customer experiences
• Strong verbal and written communication skills
• You are ambitious, hardworking and team-oriented
• You are flexible with your schedule, including the ability to work evenings, weekends, and holidays
• Passion for health and wellness

Physical Requirements

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Peloton

Peloton provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit

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