Job Description

Peloton Expert

Upbeat, hardworking, and results-driven, our Peloton Experts are the front-line business drivers in Peloton's retail showrooms. They exhibit a keen knowledge of our product, services, and company. Above all, our Peloton Experts are strong communicators who are able to understand the needs of their clients, build long-lasting relationships with these clients and build a solid network for sales.

Your daily impact at Peloton:

• Focus on achieving and exceeding individual sales goals
• Maximize sales through excellent customer service, product knowledge, and merchandise presentation
• Proactively utilize Salesforce to record and maintain client information and preferences to drive your business
• Develop a deep knowledge and understanding of Peloton's products and brand image
• Phone and email outreach to both established and developing clients to communicate updates, events, and follow-up
• Provide outstanding customer service at all times
• Work professionally with fellow sales specialists in a team environment
• Help to maintain visual/physical standards of store

You bring to Peloton:

• Prior sales experience - preferably in a customer-focused environment
• Entrepreneurial spirit with a desire to exceed sales goals
• Enthusiastic, energetic, and personable professional demeanor
• Excellent written and verbal communication skills
• Ambitious, hardworking and team-oriented
• An appreciation of fitness and a balanced lifestyle
• High school graduate or equivalent
• Must be able to work nights, weekends, and holidays
• Proficiency with MS applications (Word, Excel, etc), Apple Products, and Salesforce a plus

Physical requirements:

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Peloton:

Peloton provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit

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