Spa Manager Job at Spavia Day Spa, Cumming, GA

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  • Spavia Day Spa
  • Cumming, GA

Job Description

Job Description

Job Description

Spavia   Spavia At The Collection is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. We are an independently owned and operated luxury day spa located in Cumming, GA. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, recenter, and renew. Visit our website to learn more

Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments.
 
Pay and Benefits for Spa Managers
  • $45k-$50k Annually
  • Additional bonuses based on business growth in retail, membership, gift cards, and ratings.
    • annual bonus range:  $9600-$120K
  • W2 employee
  • Liability insurance
  • Vacation pay
  • Discount on products and treatments
Why join the Spavia family
  • Family culture with compassion, integrity and team approach
  • Our teammates are fun and our biggest asset
  • Our membership program creates relationships, connecting people and communities together in many rewarding ways
  • Advancement opportunities in leadership with the fast growing spa in the world - multiple avenues for increased pay and bonus potential
  • Our guests and members love us, the atmosphere and affordability allows them to return again and again 
Responsibilities Spa Manager Responsibilities include but not limited to:
  • Team management: recruit, interview, hire and train new candidates, with assistance of Spa Director or owner.  Manage team of 10-18 specialists: manage the team schedules, requests off, and maximizing weekly schedules.
  • Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards
  • Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers.  Set and adjust monthly goals to reach annual business goals.
  • Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
  • Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked.  Ensure state regulations are followed and up to date.
  • Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
  • Customer Service ensuring guest satisfaction is the highest in the industry
  • Inventory and supply management monthly
  • Marketing support with email campaigns, in house and social media
  • Community outreach
  • Weekend and holiday support is expected since this is a customer facing industry that thrives on weekend and holiday availability for our guests
Required Skills Spa Manager Job Requirements:
  • Managerial experience; 2 year minimum
  • Spa experience preferred
  • Manager Hospitaility experience (examples: resorts, Ritz Carlton, St. Regis, etc.)
  • Sales experience
  • Goal driven
  • Reliable, punctual, passionate and goal-driven
  • Professional, and drug/alcohol free
  • Time management and organization skills
  • Computer proficient
  • A passion for working with people
  • Can-do attitude and high energy
  • A team player with a passion for the spa and guest service industry

Job Tags

Internship, Local area, Weekend work

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