Job Description

IDR is seeking a Salesforce Administrator to join one of our top clients for an opportunity local to Nashville, TN. This role involves supporting and maintaining a Salesforce-based application used by the City of Nashville, focusing on day-to-day application administration, troubleshooting, and system optimization. The organization operates within the public service sector, emphasizing collaboration and technical support to enhance city services.


Position Overview for the Salesforce Administrator:

• Manage daily enterprise application functionality, including user accounts, system configuration, and feature management for supported systems.
• Troubleshoot and resolve application issues, ensuring system stability and optimal performance.
• Support data management tasks such as data backups, purging, and report distribution.
• Assist with testing new features, developing test plans, and troubleshooting functionality.
• Collaborate closely with internal teams to support project implementations and system improvements.

• 2-4 years of basic troubleshooting experience.
• 1-3 years of application support or system admin experience.
• Experience troubleshooting software issues.
• Experience working directly with users to resolve problems and answer questions.
• Ability to manage user accounts, access, and permissions effectively.

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

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